Data We Collect and Why We Collect It
When you open an account, we collect the details you submit — your name, email address, contact number, and the payment method you choose. If you deposit via bKash, Nagad, or Rocket, we log the transaction reference and amount to match it against your account wallet.
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We do not store your full mobile banking PIN or password at any point. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. Cookies help us remember your preferences and
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keep your session active without asking you to log in repeatedly. We use your data to process deposits and withdrawals, verify your identity when required, respond to support requests, and comply with obligations that apply in eligible regions. We do not sell your personal data to
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third parties. Sharing occurs only where a payment processor — such as the bKash, Nagad, or Rocket gateway — needs transaction details to complete a transfer, or where we are required to share data under applicable law. You may withdraw consent for non-essential data use at
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any time by contacting our support team. Availability of this platform depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.